Refund Policy
Effective Date: January 1, 2025
Nature of Services
Webora provides strategic consulting, paid acquisition management, funnel architecture, and AI-powered revenue system implementation. These services involve:
- Intellectual property creation
- Strategic planning and research
- Digital execution and development
- Time-based consulting
- Performance optimisation
Retainer & Commitment Structure
All revenue system engagements require a minimum 3-month commitment unless otherwise stated in writing.
Payment Terms
- Monthly retainers are payable in advance.
- Alternatively, full 3-month payments may be collected upfront.
- Payments secure time, resources, and strategic allocation.
No Performance-Based Refunds
Webora does not guarantee:
- Specific revenue outcomes
- Exact lead volume
- Cost-per-lead benchmarks
- Sales conversions
Marketing performance depends on multiple external factors including market conditions, pricing, sales execution, competition, and ad platform algorithms.
Advertising Spend
All advertising budgets are:
- Paid directly to third-party platforms (e.g., Meta, Google)
- Non-refundable by Webora
- Subject to the respective platform's own refund policies
Webora is not responsible for platform account suspensions, ad disapprovals, algorithm changes, or platform outages.
Exceptional Circumstances
Refunds may only be considered if:
- Webora fails to initiate agreed services within a reasonable timeframe, and
- The delay is solely and directly attributable to Webora.
Chargebacks & Payment Disputes
Clients agree not to initiate chargebacks without first contacting Webora to attempt resolution in good faith.
Unauthorised chargebacks may result in:
- Immediate suspension of all services
- Termination of the client agreement
- Legal recovery of outstanding amounts
- Additional administrative and legal fees
Governing Law
This Refund Policy is governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
Contact Information
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