Privacy Policy
Effective Date: April 15, 2025 · Last Updated: April 15, 2025
Webora Solutions LLP · Hyderabad, Telangana, India
1. Introduction
Welcome to Webora Solutions LLP ("Webora", "we", "our", or "us"). We are a digital marketing and software agency based in Hyderabad, Telangana, India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://webora.solutions), engage our services, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
2.1 Information You Provide Directly
- Contact details: name, email address, phone number, and company name
- Business requirements and project briefs submitted via contact forms or email
- Payment and billing information (processed through secure third-party payment providers)
- Communications, feedback, and correspondence you send us
2.2 Information Collected Automatically
- IP address, browser type, operating system, and device information
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 6)
2.3 Information From Third Parties
- Analytics data from Google Analytics and Meta Pixel (where installed on client sites)
- Social media profile information if you contact us via LinkedIn, Instagram, or WhatsApp
- Publicly available business information for prospecting purposes
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and improve our digital marketing and software services
- To communicate with you regarding proposals, project updates, and deliverables
- To process payments and manage client accounts
- To send marketing communications (only with your consent; you may opt out at any time)
- To comply with applicable laws and regulations under Indian law
- To analyse usage patterns and improve our website and service offerings
- To detect, prevent, and address technical issues, fraud, or security breaches
4. Legal Basis for Processing
Under applicable Indian law (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023), we process your personal data on the following grounds:
- Contractual necessity — to fulfil our service agreements with you
- Legitimate interests — for business development, analytics, and fraud prevention
- Consent — for marketing communications and optional cookies
- Legal obligation — to comply with applicable laws and regulatory requirements
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Specifically:
- Client project data: retained for a minimum of 5 years after project completion
- Marketing and contact data: retained until you withdraw consent or request deletion
- Financial records: retained for 7 years in accordance with Indian tax regulations
8. Your Rights
Under applicable Indian data protection law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete personal data
- Request deletion of your personal data (subject to legal obligations)
- Withdraw consent for marketing communications at any time
- Raise a grievance with our designated Data Privacy Officer
To exercise any of these rights, please contact us at: info@webora.solutions
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL/TLS encryption, access controls, and secure cloud infrastructure (AWS).
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Data Transfers
Our services may involve processing data on servers located outside India (e.g., AWS infrastructure). We ensure that any such transfers comply with applicable Indian data protection regulations and that adequate safeguards are in place.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the revised policy on our website with an updated effective date. Your continued use of our services after changes are posted constitutes acceptance of the revised policy.
13. Contact Us
For questions, concerns, or to exercise your rights, please contact:
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